Returns & Exchanges


We want you to love every purchase from our store. If your order does not meet your expectations, we are happy to help with returns or exchanges.

Return & Exchange Window

You may request a return or exchange within:

30 days of receiving your order

To be eligible, items must be:

✓ Unworn and unused
✓ In original condition
✓ Free from damage, stains, or signs of wear
✓ Returned with original packaging (if applicable)

How to Request a Return or Exchange

To start a return or exchange, please contact our customer support team with:

  • Order number
  • Product name
  • Reason for return or exchange
  • Photos of the item (if there is a quality issue)

Our team will review your request and respond within:

3 business days

Please do not send items back before receiving return instructions from our team.

 Exchanges

If you need a different size or style, we are happy to assist with an exchange.

Once your exchange request is approved:

  • We will arrange the replacement item
  • You will receive updated shipping information once the new item is shipped

If the requested item is unavailable, we will help you find the best solution.

Refunds

Once your return is approved and processed, your refund will be issued to the original payment method.

Refund processing time:

3–5 business days

Please note that your bank or payment provider may require additional time to complete the transaction.

Items Not Eligible for Return

For hygiene and safety reasons, certain items may not be eligible for return if they:

  • Show signs of wear or use
  • Have been damaged after delivery
  • Are missing original packaging (when required)
  • Are returned outside the 30-day return window

Return Shipping

Please contact us before returning any item.

Return instructions and any applicable return details will be provided after your request has been reviewed.

Need Help?

Our customer support team is always happy to assist.

Email:
GriffinWilliam4190@outlook.com

Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)

We usually respond within 48 hours.